EXPRESS shipping and delivery

Order before 12:00 AM (GMT+0 : London)

The shipping will occur the same day if the order is confirmed before 12:00 AM Monday to Friday.

We ship worldwide.

UK : 9.90 € (free from 149 €) / US : 19 €. You can view our global rates here. All our shippings are tracked.

Local Return

Return adresses

We have more than 20 return addresses within Europe (AT, BE, CZ, DK, FI, FR, DE, GR, H, IE, IT, LU, NL, PL, PT, SK, ES, SE, UK)

Ask for return

You need to connect to your Anorra account and ask for a return. You have 14 days from the date you receive your package

    Fast refund

    We will receive your return within 3-5 days in our warehouse depending on your area. Refund occurs 24 to 72 hours after return reception.

    24/7 customer service

    Please control our Frequently Asked Questions (FAQ). The answer is potentially clearly announced.

    Online contact form

    Contact us using the online form.

    E-mail

    Contact us by e-mail and you will receive an answer within 12 operating hours.

    Telephone

    +44 20 80 68 22 67 (English fixed line, no extra charge) from Monday to Friday, 8AM- 4PM (GMT+0) (except luxemburgish bank holiday)

    +1 845 746 21 34 (US fixed line, no extra charge) from Monday to Friday, 8AM- 4PM (GMT+0) (except luxemburgish bank holiday).

    Facebook Messenger

    Contact us using our Facebook messenger to get an answer instantly (5 minutes on average).

    SAFE payment

    Choice of the payment method

    During the confirmation of your order, you can select the preferred payment system

    PAYPAL

    PAYPAL solution is an international and secure payment system. You can pay using your e-mail address and our servers has no information regarding your payment system. PAYPAL informs us only that the payment is successful. Although, be sure to have your address on Paypal that is the same on anorra.com. That is the base of paypal warranty.

    Payment by credit card

    Our partner ADYEN, can suggest 3 to 5 different credit cards options depending on your selected shipped country. We never have access to your credit card information. ADYEN informs us that the transaction can be proceeded.

    Bank transfer

    It's possible to make a bank transfer to pay your order. Once the order is confirmed, your order is pending 7 days. Without payment within this period, the order is automatically cancelled and you will receive an e-mail.

    New products weekly

    Stay connected every week to see the new products and offers from Anorra.com

    Come back each week.

    Be connected once a week to see the new products within our boutique.

    Newsletter

    Subscribe to our newsletter and receive one e-mail per week regarding new products and offers. We NEVER sell your records to another companies.

    Facebook

    Like our Facebook fan page to interact with the new limited offers. Be informed before the others.

    Snapchat

    The best way to interact with us everyday from inside.

    Our partners

    ADYEN Banque International du Luxembourg BGL BNP PARIBAS Credit mutuel RAIFFEISEN SEPA transfer VISA MASTERCARD PAYPAL TRUSTED Trustpilot Contrefaçon.fr RAJAPACK Amazon Web Service DPD SOCOLISSIMO CHRONOPOST